We are currently open and shipping online orders 2x times per week.
Please note that Royal Mail is having some delays during COVID-19 due to being understaffed and having to deal with larger volumes of parcels than usual.
For urgent orders from the UK we would suggest choosing the UPS courier option (Tracked).
If ordering from abroad we would highly suggest choosing the Tracked&Signed Delivery option, as it seems to be less affected by the delays compared to the Standard Delivery.
We ship using Royal Mail, where the shipping costs vary depending on the total weight of the parcel, and UPS (courier) which has a fixed tariff.
FREE UK SHIPPING OVER £25
Up to 60g £1.40
Up to 1.9kg £3.10
2nd Class Signed:
Up to 60g £2.70
Up to 1.9kg £4.10
Up to 60g £1.64
Up to 900g £3.70
Up to 1.9kg £5.57
1st Class Signed:
Up to 60g £2.94
Up to 90g £4.70
Up to 1.9kg £6.57
UPS courier (Tracked)
Fixed rate £9.00
(Albania, Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City)
International Standard Delivery:
Up to 60g £4.25
Up to 150g £5.35
Up to 400g £7.25
Up to 650g £8.50
Up to 900g £9.65
Up to 1.15kg £10.55
Up to 1.4kg £11.60
Up to 1.65kg £12.40
Up to 1.9kg £12.85
International Tracked & Signed:
Up to 60g £8.95
Up to 150g £9.90
Up to 400g £11.55
Up to 650g £12.60
Up to 900g £13.55
Up to 1.15kg £14.00
Up to 1.4kg £14.75
Up to 1.65kg £15.10
Up to 1.9kg £15.35
UPS Courier (Tracked):
Up to 1.9kg £17.00
Up to 4.9kg £20.00
If you live in a non-EU country please consider that you may be required to pay for custom duties!
Outside of Europe
We have decided not to ship outside of Europe as we don't feel comfortable with the high emissions deriving from such long-distance freight.
That said, if you live in a country where you don't have access to zero waste options we are more than happy to make an exception and ship to you, just contact us before ordering to arrange it!
Please note that we do accept wholesale orders globally as the large number of products shipped tends to level the total emissions per product.
Pick up in Cambridge
If you are in the Cambridge area you can place an order online and select the "Pick up in Cambridge" option at check out! The address of our workshop is:
Unit 5, Ronald Rolph Court, Wadloes Road, Cambridge (UK), CB5 8PX
Please note that as this is not a customer-facing shop (it's just our workshop) you will need to contact us in advance before coming to collect your order. Please also note that as it's not a shop we won't be able to sell products on site.
Lost or Delayed Orders
Royal Mail delivery times are indicative, and are normally not guaranteed (unless the guaranteed delivery option was chosen during check-out). However, if you order has not arrived by the standard shipping time, do let us know! We will only be able to refund or resend your order after the order will be declared lost by Royal Mail. This is after 15 working days for domestic orders, and after 25 working days for international orders. Please note that we recently have been experiencing delays for orders shipped to Italy and Portugal, and we highly advise the use of a tracked shipping method!
We are always looking for more efficient and effective shipping option, so hopefully in the future we will be able to improve this.
Our shipping packaging:
Cardboard boxes made from 100% cardboard
Brown paper which is 100% recycled and/or reused
Paper tape that is 100% recyclable and compostable
Because we are also reusing all of the packagings that we receive from our suppliers, you might receive a package that contains plastic, if this is the case please be reassured that this packaging has been reused to save it from the landfill!
The weight of the shipping packaging is ~100g and is already considered in the total shipping rate